TxtCart Revolutionizes SMS Marketing with Conversational AI for eCommerce

TxtCart introduces a transformative approach to SMS marketing, offering eCommerce brands a conversational AI platform that drives customer engagement, recovers abandoned carts, and delivers significant revenue growth.

United States, 20th Nov 2025 – In a rapidly evolving eCommerce landscape, TxtCart is redefining the way brands interact with customers through SMS marketing. Rather than relying on traditional mass messaging methods, TxtCart’s innovative platform uses conversational AI to engage in personalized, real-time interactions that drive results.

Founded by Kyle Bigley, TxtCart aims to challenge the status quo of SMS marketing with a platform built around genuine customer conversations. This new approach stands in stark contrast to the traditional “one-way” promotional SMS, focusing on personalized messaging that fosters customer trust and increases conversions.

“SMS is often treated as just another broadcast medium, but it’s actually a personal space for customers,” says Bigley, Founder & CEO of TxtCart. “Our AI doesn’t just send messages; it understands context, answers questions, and helps solve problems in real-time, creating a more valuable connection with the customer.”

Revolutionizing SMS Marketing with True AI Conversations

The key to TxtCart’s success lies in its ability to transform SMS from a transactional tool into a conversational channel. When a customer abandons a shopping cart, TxtCart’s AI goes beyond a generic reminder message. It starts a dialogue, asking relevant questions to address potential concerns and guiding the customer through the purchase process.

For instance, a customer abandoning their cart may receive a personalized message that reads, “Hey [Customer Name], we noticed you left some items behind. Any questions about sizing or shipping I can help with?” This approach not only recovers lost sales but also builds customer loyalty by offering relevant and timely assistance.

This shift from traditional SMS platforms, which focus on volume and frequency, to a more thoughtful, conversation-based model has proven to be highly effective. Brands utilizing TxtCart’s platform report significant revenue boosts, with some seeing as much as 21% of their total sales attributed to these personalized SMS conversations.

Delivering Real Results with Smarter Messaging

The success of TxtCart is reflected in the impressive results seen by its users. Brands leveraging the platform are consistently achieving higher returns on investment compared to traditional SMS platforms. 

For example, one client, Organi Grow Hair, saw over $1.2 million in revenue generated via TxtCart, delivering a 16.9x return on investment. Additionally, DGP High Performance was able to recover $1,000 in sales within just three days of switching to TxtCart’s platform.

These successes underline TxtCart’s ability to not only drive conversions but also establish deeper customer relationships through meaningful interactions.

A Bootstrapped Advantage: Driving Efficiency and Growth

Unlike many of its competitors, TxtCart is a bootstrapped company, meaning it doesn’t rely on external funding to fuel its growth. This has allowed the company to focus on delivering value to its clients without the pressure of chasing unsustainable growth. With just five full-time employees, TxtCart generates $440,000 in revenue per employee, an impressive feat in today’s competitive market.

TxtCart’s performance-based pricing model further aligns its incentives with those of its customers. The platform charges only when it generates revenue for its users, ensuring that clients’ success is the company’s top priority.

About TxtCart

TxtCart is a leading conversational SMS platform designed to help eCommerce brands engage customers through personalized, real-time interactions. Founded by Kyle Bigley, the company has revolutionized SMS marketing by offering AI-driven solutions that increase conversion rates, recover abandoned carts, and foster lasting customer relationships. TxtCart is committed to providing an innovative, bootstrapped alternative to traditional, one-size-fits-all SMS marketing platforms.

For more information, visit the TxtCart Shopify App, and connect with Kyle Bigley on LinkedIn, X, or Instagram.

Media Contact

Kyle Bigley | Founder & CEO, TxtCart
Email: [email protected]
Consulting: kylebigley.com
Website: https://usetxtcart.io

Media Contact

Organization: TxtCart

Contact Person: Kyle Bigley

Website: https://usetxtcart.io

Email: Send Email

Country:United States

Release id:37399

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TxtCart Revolutionizes SMS Marketing with Conversational AI for eCommerce

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