By Digital concierge reveals top trends in everyday assistance and how people are reclaiming their time.
Easy RSV, France’s fast-growing digital concierge platform, has published its first annual “Life-Task Index”, a data-driven report that provides a revealing look into how users are outsourcing personal and professional errands. Based on thousands of real service requests made via the platform, the index highlights emerging behavioral trends and the growing demand for flexible, human-powered assistance in everyday life.
At a time when modern life is busier than ever, Easy RSV’s report offers a clear snapshot of the tasks that weigh most heavily on individuals and how digital personal assistants are making a measurable difference in their routines.
“The Life-Task Index is more than just data,” said a spokesperson from Easy RSV. “It reflects the realities of people trying to balance work, family, and self-care in an increasingly complex world. It’s a window into the quiet, invisible labor that often goes unnoticed—and how users are reclaiming control over it.”
What Is the Life‑Task Index?
The Life‑Task Index is based on anonymized data collected from Easy RSV users over 12 months. From daily errands to last-minute bookings, the index categorizes and quantifies the most requested services, peak usage times, user demographics, and service fulfillment rates.
Compiled by Easy RSV’s analytics team, the report draws from over 50,000 user interactions across its multichannel platform (phone, chat, web portal) and represents a broad cross-section of busy individuals—including freelancers, parents, remote workers, small business owners, and urban professionals.
Key Findings from the 2025 Report
- Top 5 Most Requested Services
According to the Life‑Task Index, these were the most frequently requested tasks:
“Transport and meals are still the biggest pinch-points,” the report notes. “But requests for cleaning, childcare, and maintenance are rapidly increasing year-over-year.”
- Peak Concierge Hours
The busiest time of day for requests was between 8:00 a.m. and 10:00 a.m., followed by a second spike around 4:00 p.m., as users began planning their evenings. Sunday evenings also saw high usage, suggesting users often prep for the week ahead by outsourcing Monday logistics.
- Most Delegated Day of the Week
Wednesday emerged as the top day for requests—coinciding with mid-week task fatigue and a growing trend of work-from-home flexibility.
- Time Saved per User
On average, users saved 4–6 hours per week by delegating tasks through Easy RSV. Subscribers on the €49/month plan reported the highest time-savings and satisfaction scores, with 88% stating that Easy RSV helped reduce their weekly stress levels.
What This Says About Modern Lifestyles
The Life‑Task Index paints a compelling portrait of modern urban living: overbooked calendars, digital overload, and a growing awareness of mental load management. Easy RSV positions itself as an antidote to “task creep” those small but accumulating responsibilities that drain time and energy.
“There’s no shame in asking for help,” says the report’s preface. “In fact, knowing when and how to delegate has become a critical life skill. Our data shows that users who delegate consistently experience higher daily productivity and lower stress.”
The index also notes that men and women use the platform equally, but for slightly different reasons:
- Women are more likely to delegate domestic and family-oriented tasks
- Men tend to outsource bookings, errands, and logistical planning
A Human Approach, Enhanced by Tech
Easy RSV’s model powered by trained, real-life assistants rather than chatbots—has earned the company a reputation for efficiency with empathy. Available 7 days a week, the service is accessible through phone, chat, app, or web portal. It’s also contract-free, with pricing starting from €19/month.
The smart-pooling structure allows each assistant to support multiple clients, keeping service quality high and costs reasonable. If a requested service is unavailable, an alternative is proposed instantly saving users the trouble of re-initiating their request.
Easy RSV Avis & Qualité de Service
With over 975 verified reviews and an average rating of 4.4/5 on Trustpilot, Easy RSV is earning the trust of its users. The quality of its customer service (easy rsv service client), responsiveness, and personalized approach are consistently praised in enthusiastic testimonials.
“C’est un soulagement de savoir qu’un assistant gère mes demandes avec rigueur et empathie. Easy RSV a changé ma façon d’aborder les petites tâches du quotidien,” shares a loyal user.
What’s Next?
The release of the Life‑Task Index is part of Easy RSV’s broader effort to lead the conversation around digital well-being and time autonomy. Plans are underway to:
- Introducing personalized task analytics in the webmobile app
- Publish monthly trend digests via blog and email
- Collaborate with researchers studying time use, productivity, and mental load
“This report is just the beginning,” said the brand’s internal research team. “We want to build tools and insights that help people understand their time better—and use it smarter.”
À propos d’Easy RSV
Easy RSV is a digital concierge service redefining personal assistance for the modern age. Based in France, the platform connects users to trained human assistants who manage bookings, errands, and tasks—freeing users from everyday logistical burdens. Accessible across channels and available daily from, Easy RSV offers subscription plans starting from €19/month, with no commitment.
👉 Learn more at www.easy-rsv.com
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