By BooksRun, a leading online platform for buying, selling, and renting books, announces it has officially earned Better Business Bureau Accredited Business status, reflecting its commitment to transparency and clear customer communication.
Better Business Bureau (BBB) helps advance marketplace trust between businesses and consumers. BBB sets Standards for Trust and provides information about companies through public business profiles. The organization also offers a platform for customers to share experiences and for businesses to respond to and address concerns.
BooksRun has completed the accreditation process, which involves submitting an application and undergoing a thorough review by the Better Business Bureau. This accreditation reinforces the company’s commitment to the BBB’s Standards for Trust, including integrity and accountability.
“Customer service has always been one of our main priorities, and we genuinely value our customers’ feedback,” said Kiryl Zarubau, Founder and CEO of BooksRun. “It helps us improve every day. That’s why BBB accreditation is more than a one-time achievement for us. It’s a standard to uphold and a responsibility we take seriously.”
What BBB Accreditation Means for Customers
BBB Accredited Business status means that BooksRun is committed to:
- Operating transparently and honoring its commitments
- Communicating clearly in its advertising
- Protecting customer data and privacy
- Responding promptly to customer concerns
- Working in good faith to resolve complaints
In addition to providing excellent customer service, the company plans to further invest in expanding its selection and developing solutions that help customers save money on books.
BooksRun’s inventory currently includes a wide range of books, shipped daily to the US and internationally. The company aims to create a win-win situation for both customers and the environment by following ethical and sustainable practices.
About BooksRun
Founded in 2014, BooksRun is the all-in-one independent online marketplace where anyone can buy, sell, and rent everything from core course materials to today’s bestsellers. The platform offers millions of titles, often priced up to 90% below the list price. Its book buyback program includes free shipping, competitive cash offers, and fast payouts. BooksRun maintains a 5-star Trustpilot and Shopper Approved rating with over 30,000 reviews.
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